![]() You can still use the Crisp apps to search in chat history and manage your chats.Ĭan I still reply from the regular Crisp apps? Yes, all messages (visitor + operator) are still stored on your Crisp dashboard, as they were before enabling Slack. Then, operators can opt-in to the newly-created visitor channel if they want to handle the chat.Īre visitor messages sent/received on Slack still stored on my Crisp dashboard? When the conversation is created (on first visitor message), sends a notification in the public #crisp-chat group. We will catch the new channel name and update your plugin configuration with the new channel name. The default channel name is #crisp-chats, though you can rename it anytime from Slack. They can leave the visitor channel anytime, or even block it if the visitor gets spammy. Only people who made the choice to join the visitor channel get notified of messages for a given visitor. How do team members get notified of messages on Slack? You may link as many websites as you want to the same Slack team, and all visitor messages will come in the common channel, as they do with a single website. ![]() Check with your Slack team administrator if you cannot install any Slack app.Ĭan I have multiple websites linked to the same Slack team? ![]() Note that not all users from your Slack team might be authorized to install new Slack apps. Go to the Slack plugin settings (click on the Slack plugin settings icon)įollow the instructions to connect Crisp to Slack Search for "Slack" and install the Slack plugin (it will prompt you to upgrade your plan if necessary) ![]() Go to the Plugins section (in the sidebar) You can link your existing Crisp website to Slack, by enabling a paid plan on the target website, and then configuring the Slack integration: Slack integration is available from the Crisp Pro plan The Slack integration lets you receive customer questions in your Slack group. Crisp provides a Slack integration, that is included in all our paid plans. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |